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Business Knowing

An Epistemology of Love for Businesses and Organizations

{Notes, Quotes, Links for a Talk] I discuss organizational know how within the frame of an epistemology of love. Topics include software, secretaries, and leading up the chain of command.

[Notes, Quotes, Links for a talk]

Work as Knowing

Work can be a mode of contact with reality. Often, it is a brutal and humbling mode. I have written extensively on the value of skilled physical work as knowing, but am now beginning to articulate how this works in my present line of work within organizational management.

For a brief introduction to my general epistemological reflections, see this essay or my dissertation.

Leading up and down the chain of command

This is a multifaceted topic but I will approach it from two epistemological angles, who knows what and how do we make use of that knowledge at an organizational level.

Make decisions easy for busy people. You will rise fast in your career if busy people like working with you. Here’s a tip: when you have a problem to solve, come prepared with a suggested next step. If you have a question, phrase it in a way they can answer yes/no. If there are multiple options, lay them out and ask them to pick one. Try to avoid expansive, open-ended questions.

David Perell

Of Software, Secretaries, and Doing Things

The Double MVP as described by Sahil Lavingia

MVP as a software term Minimum Viable Product

MVP as Manual Viable Process

Do Things that Don’t Scale by Paul Graham

[You] are your software. When you only have a small number of users, you can sometimes get away with doing by hand things that you plan to automate later. This lets you launch faster, and when you do finally automate yourself out of the loop, you’ll know exactly what to build because you’ll have muscle memory from doing it yourself.

…the way Stripe delivered “instant” merchant accounts to its first users was that the founders manually signed them up for traditional merchant accounts behind the scenes.

… It would be a little frightening to be solving users’ problems in a way that wasn’t yet automatic, but less frightening than the far more common case of having something automatic that doesn’t yet solve anyone’s problems.

Paul Graham, Do Things That Don’t Scale

Loving to Know

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